FREIGHT FORWARDING & EXPORT COMPLIANCE FORM

SHIPPLIX VALUE TECH SERVICES
Nigeria to Global Market
Documentary Mode – International Trade Protocols

Business Name: SHIPPLIX VALUE TECH SERVICES
Business Registration Number: 8032416
Registered Address: 57 Ajibulu Street, Mafoluku, Oshodi, Lagos State
Email: services@shipplix.com
Customer Support: 090168273513
Website: www.shipplix.com

📨 TO WHOM IT MAY CONCERN / CLIENT OF SHIPPLIX

This document serves as an official notice and binding agreement regarding your shipment handled by Shipplix Value Tech Services, a registered Nigerian freight forwarder operating under the Companies and Allied Matters Act, 2020.

We provide international logistics services with a focus on transparency, security, and compliance. Please read the following terms carefully, as they apply to all shipping transactions conducted through Shipplix.

📦 SHIPMENT INTEGRITY & CUSTOMS PROTOCOL

1. Packaging & Sealing

• All shipments are securely packaged and labeled by Shipplix before export.

• If a package is opened by customs (either in Nigeria or at the destination), it will be resealed with official customs seal tape.

• This tape serves as evidence that the package was inspected by a legitimate authority.

2. Customs Inspection

• Shipplix has no control or visibility over customs inspection activities.

• We cannot record or participate in customs checks.

• If customs removes, seizes, or delays any item, it will be documented if information is made available by the authorities.

• Shipplix is not responsible for any item held or confiscated by customs.

🚚 SHIPPING OPTIONS & TIMELINES

We offer the following shipping service levels. All shipping options come with a tracking number, regardless of speed or cargo type:

• Express Shipping: 3 to 5 business days

• Standard Shipping: 5 to 7 business days

• Economy/Regular Cargo Shipping: 6 to 12 business days

• Private/High-Volume Cargo: Custom delivery timeline, depending on arrangement

Note:
While delivery timeframes are estimates, regular cargo may experience airline or customs-related delays, which are common in international trade and beyond Shipplix’s control.

🔎 TRACKING NUMBER POLICY

We provide tracking numbers for all shipments — whether standard, express, cargo, regular, or economy. Tracking information is shared once the item is processed and ready for export.

This applies to:

• ✅ Express Shipment – Tracking number provided

• ✅ Standard Shipment – Tracking number provided

• ✅ Economy/Regular Cargo – Tracking number provided

• ✅ Private/High-Volume Cargo – Tracking number provided for full monitoring

Tracking is an integral part of our service and available across all shipping levels for customer transparency and shipment visibility.

📹 VIDEO CALL BEFORE UNBOXING – MANDATORY

To protect you and Shipplix from false claims:

• You must make a live video call with Shipplix before unboxing your parcel.

• This must be done while the package is still sealed, showing:

  • The shipping label

  • Customs tape (if present)

  • The full unboxing process

If you open your package without this video call, Shipplix will not be liable for any reported damage, missing items, or tampering.

❌ PROHIBITED & RESTRICTED ITEMS

You are not allowed to include any of the following in your shipment:

• Illegal goods or counterfeit products

• Cash, firearms, or sharp weapons

• Flammable or explosive materials

• Drugs or controlled substances

• Any item restricted by Nigerian law or the destination country

Shipplix reserves the right to reject or report any shipment that violates these terms.

✅ CLIENT COMPLIANCE & DECLARATION

By proceeding with shipment through Shipplix, I confirm and agree that:

• I will not ship prohibited or undeclared items.

• I understand that all shipments are subject to customs inspection.

• I accept that customs may open, delay, or remove items without Shipplix’s consent.

• I will initiate a video call before unboxing my package.

• I understand that a tracking number will be provided for all shipment types.

• I release Shipplix from liability in cases of customs seizures or customer mishandling.

✍🏽 CLIENT CONFIRMATION

📞 CONTACT INFORMATION

• Customer Support: 090168273513

• Email: services@shipplix.com

• Website: www.shipplix.com

🔒 SHIPPLIX VALUE TECH SERVICES

“Shipping Africa to the World – With Trust, Safety & Transparency”