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(FAQ) About Shipment Tracking

Yes. At Shipplix, we provide tracking numbers for all shipment types — whether it’s express, standard, economy, cargo, or doorstep delivery. Your tracking ID allows you to monitor the status and movement of your shipment in real time.

Express Shipping (3–5 Business Days)

  • Tracking Provided: Yes (real-time updates)

  • Status Updates: From pickup to delivery, including customs and warehouse progress.

  • Best For: Urgent or time-sensitive shipments.

Standard Shipping (5–7 Business Days)

  • Tracking Provided: Yes

  • Status Updates: Includes hub check-in, customs inspection, and delivery stages.

  • Best For: Balanced cost and delivery time.

Economy Shipping / Regular Cargo (6–12 Business Days)

  • Tracking Provided: Yes

  • Status Updates: Slightly slower updates but includes pickup, transit, and delivery confirmations.

  • Note: May experience slight customs or airline delays.

Bulk or Cargo Shipments

  • Tracking Provided: Yes

  • Status Updates: Available once cargo is manifested and confirmed. Updates include port arrival and airport handling.

  • Best For: Commercial or high-volume shipments.

Doorstep Delivery / Local Cargo Drop

  • Tracking Provided: Yes

  • Status Updates: Includes pickup, local transit, and final delivery.

Your tracking page will show:

  • Shipment Status (e.g., Picked Up, In Transit, Delivered)

  • Progress Bar for easy visual tracking

  • Location History (including warehouse or customs stops)

  • Any external tracking links, if available

  • Picked up from Customer: Your shipment was collected from your location.

  • At Warehouse Facility Hub: It’s currently being processed or grouped.

  • In Transit: On the way via air/land/sea.

  • Undergoing Customs Check: Shipment is under clearance at customs.

  • Sorting Shipment in Warehouse: Being prepared for delivery.

  • Out for Delivery: It’s on its final leg.

  • Delivered: Shipment has successfully reached the recipient.

Sometimes there are delays due to:

  • Airline rescheduling

  • Customs inspection delays

  • International weekend or holiday slowdowns

Please allow 24–48 hours for updates. You can always contact us if in doubt.

  • Confirm the recipient’s name and location

  • Review your tracking history

  • Contact our support at services@shipplix.com or 090168273513

We’ll investigate and assist promptly.

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